Privacy statement

The integrity of your personal data is vital for Omena 3 OY (hereinafter referred to as "MetalTrade.fi," as applicable), and therefore, we welcome the extra transparency and protection of your personal data that the General Data Protection Regulation (GDPR) requires.

Whether you are a valued Customer, Supplier, Commercial or Administrative Intermediary, a Digital Registrant, a Physical Registrant, a Digital Visitor or a Facility Visitor, it's important to us that you feel safe about how we treat your personal data.

Accordingly, we outline what types of personal data we collect from you, why, and what happens to your data while in our care. We also explain your rights under the GDPR and give you contact details in case you have any questions or requests about your data.

To understand what legal ground we rely on for each of the purposes described below, you are informed at the point of data collection where you will also be referred to this MetalTrade.fi Privacy Statement. Regarding retention periods, we store personal data only as long as necessary to fulfill the purposes outlined in this Privacy Statement unless a longer storage period is required for legitimate reasons, required by law or as necessary to justify or defend a legal claim. If you gave your consent for the use of your data, you may withdraw that consent at any time, and we will stop using your data. Your withdrawal of consent rights, as well as the specific retention periods, are provided to you in the information where we initially collected your personal data.

Definitions

We consider you:

a Customer if you or the company you work for has purchased our products or services;
a Supplier if you work for one of our many supplier companies from whom we purchase goods and services;
a Commercial or Administrative Intermediary if you work for one of our many distributors or other intermediaries such as our agents and customs brokers;

Please be aware that you may appear in multiple categories as described above, depending on your relationship and activities with MetalTrade.fi. For example, you may be considered a Customer, a Digital Registrant, and a Facility Visitor if you purchased our products, filled in one of our web forms and visited a MetalTrade.fi site at some point in time.

What types of personal data do we use and why?

CUSTOMERS:

Contact data (such as name, business address, emmail adress, and phone number) - Effective and efficient communication: respond to your questions, send information about MetalTrade.fi products and services of interest to you; lead generation; fulfill our obligation to keep you informed about safety matters; communicate technical changes
Organizational data (such as which company and department you work in) - Efficient marketing: understand what products and services information you would be interested in receiving
Financial data (such as credit or payment information, bank account details) - Financial control: To assess credit and payment history, facilitate payments; to fulfill anti-money laundering obligations; and to manage rebates and refunds
Contract data (such as sales/purchase orders, shipment address or return to address), billing information, and other information collected under our customer and supplier contracts - Facilitation of order management, shipment and warranty; administration of service level agreements

SUPPLIERS:

Contact data (such as name, business address, emmail adress, and phone number) - Effective and efficient communication: respond to your questions, send information about MetalTrade.fi products and services of interest to you; lead generation; fulfill our obligation to keep you informed about safety matters; communicate technical changes
Organizational data (such as which company and department you work in) - Efficient marketing: understand what products and services information you would be interested in receiving
Financial data (such as credit or payment information, bank account details) - Financial control: To assess credit and payment history, facilitate payments; to fulfill anti-money laundering obligations; and to manage rebates and refunds
Contract data (such as sales/purchase orders, shipment address or return to address), billing information, and other information collected under our customer and supplier contracts - Facilitation of order management, shipment and warranty; administration of service level agreements

COMMERCIAL OR ADMINISTRATIVE INTERMEDIARIES:

Contact data (such as name, business address, emmail adress, and phone number) - Effective and efficient communication: respond to your questions, send information about MetalTrade.fi products and services of interest to you; lead generation; fulfill our obligation to keep you informed about safety matters; communicate technical changes
Organizational data (such as which company and department you work in) - Efficient marketing: understand what products and services information you would be interested in receiving
Financial data (such as credit or payment information, bank account details) - Financial control: To assess credit and payment history, facilitate payments; to fulfill anti-money laundering obligations; and to manage rebates and refunds
Contract data (such as sales/purchase orders, shipment address or return to address), billing information, and other information collected under our customer and supplier contracts - Facilitation of order management, shipment and warranty; administration of service level agreements

Your rights

You have the right to:

know what data MetalTrade.fi holds about you;
restrict, under certain circumstances, our processing of your data;
have access to your data
have it corrected if inaccurate or out of date.

Additionally, you may object, based on your personal circumstances, to our processing of your data for our legitimate interests or object to our decisions about you based on profiling or automated decisions using your personal data. In some cases, you may require us to completely erase your data from all our files, and in other cases you may require us to provide your data in a machine-readable format and have the data transferred to another company. To exercise any of these rights, please visit our privacy portal.

If we collect personal data based on your consent, you have the right to withdraw your consent at any time. You may exercise this right by clicking on "withdrawing consent" or clicking on the "unsubscribe" link located at the bottom of MetalTrade.fi mrketing emails or web forms where we obtained your consent.

You have the right to lodge a complaint with the government authority charged with protecting your personal data rights. This could be:

the Finnish Data Inspection Board which regulates Omena 3 OY
the government authority in the country of the Omena 3 OY company that collected your data
the authority in the country where you believe a violation of your personal data rights occurred.

The controller of your data